The PA Tourism & Lodging Association (PTLA) held its Annual Spirit of Hospitality Awards Reception and Dinner on May 2, 2011, at the Best Western Premier Eden Resort and Suites in Lancaster.
These prestigious awards recognize exceptional performance, commitment and achievements in the hospitality and tourism industry throughout the Commonwealth of Pennsylvania. The presentations were made by: Christopher Barrett, President & CEO of the PA Dutch Convention & Visitors Bureau; and James Purdum, CHA, General Manager, Penn State Hospitality Services, The Pennsylvania State University and Chairman of the PTLA Board of Directors.
 The recipients and finalists of the 2011 Spirit of Hospitality Awards are:
2011 Teacher of the Year
Recipient: Robert Craft, Erie County Technical School
2011 Student of the Year
Recipient: Colleen Miller, Widener University, School of Hospitality Management
2011 Community Service Award
Recipient: Hyatt Regency Pittsburgh
Finalist: The Shawnee Inn & Golf Resort
Finalist: Springhill Suites Hershey Near the Park
2011 Innkeeper of the Year
Recipient: Kathy Vogt, Vogt Farm Bed & Breakfast
Finalist: Jan Garrabrandt, The Artist's Inn
2011 General Manager of the Year
Recipient: Daniel Johnson, Holiday Inn Conference Center of York
Finalist: Paul Newmaster, Pittsburgh Airport Marriott
Finalist: Al Iverson, Holiday Inn Fort Washington
2011 Department Manager of the Year
Recipient: Edward Shimanski, Hershey Lodge
Finalist: Valerie Batterson, Hershey Lodge
Finalist: Janet Brittingham, Peddler's Village
2011 Guest Relations Award
Recipient: Maxine Tsang, Philadelphia Downtown Courtyard Marriott
Finalist: Darryl Cann, Omni William Penn Place
Finalist: Allison Graffius, Hilton Harrisburg
2011 Lodging Employee of the Year
Recipient: Jerome Smith, The Philadelphia Marriott Downtown
Finalist: Jason Herzog, Hyatt Regency Pittsburgh
Finalist: Mary Piper, Hilton Harrisburg
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