PTLA InnTouch Connference

The 2011 InnTouch Conference was held on Thursday, November 10, 2010 at the Radisson Hotel Harrisburg. Below is a list of sessions presented with links to handouts and other presentation materials.

The B&B Industry’s Weaknesses, Strengths, Challenges and Opportunities -
A Unique Perspective
Jay Karen, Professional Association of Innkeepers International

Click to watch Jay's Video Presentation (blip.tv - 1 hr. 15 min)

Last year, Facebook brought in 1.84 BILLION DOLLARS.
Would you like a piece of that?
Kim Walsh-Phillips, Inside-Out Creative

Click to download Kim's Handout (561 KB PDF)

Pennsylvania Panel of Experts
Martin Ellis, Shumaker Williams, P.C.

Click to download Martin's Handout on Gift Cards and Gift Certificates (5.3 MB PDF)

Angela Thomas, Latsha Davis & McKenna, P.C.

Click to download Angela's Handout on ADA issues (3.3 MB PDF)

Jeff Lau, Insurance Services United

Insurance Services United insures over 250 B&Bs, visit their wesbite at www.insuranceservicesunited.com

The Rough Seas of The Travel Industry
Where we’ve been, where we’re going, and what does it mean?
David W. Sheatsley, U.S. Travel Association

Click to download David's Presentation (10.5 MB PowerPoint)