Bob Stearns was the Architect behind Malcolm Baldrige Winner, Medrad Inc., and has worked for the United States Department of Commerce as a Senior Baldrige Examiner. Bob led CoManage Corporation to be named the Best Place to Work in Pennsylvania, and has received the American Society for Training and Development Award for Excellence. He is now the CEO of Enlightened Leadership, an Organization that has developed High Performance Leaders, Organizations, and Cultures since 1985. He works with small and large businesses, from 3 employees to 2500 employees, to achieve extraordinary performance and results in sales, profitability, customer satisfaction, employee satisfaction, process improvement, strategic planning and communication and knowledge management. Bob works with hospitality, manufacturers, healthcare, service, education, non-profit, and arts related organizations.