We know the importance of your time. We also know the importance of providing quality education to our members. With these two factors in mind, the PA Tourism & Lodging Association has developed a series of “webinars” to allow you to refine your knowledge on important industry topics while never leaving your office. Below is a list of upcoming webinars. Please mark your calendars and plan to be enlightened during these 1-hour sessions. All you will need is a phone (the call will be free) and computer with internet access. Cost is $49 for PTLA members.
August 11, 2009 • 2:00 – 3:00 pm Bed Bugs and the Hospitality Industry: Little Bugs, Big Problems Presenter: Jeffrey White, Cooper Pest Solutions
September 8, 2009 • 2:00 – 3:00 pm Online Bookings – Myths and Realities Presenter: Josh Graham, TravelCLICK
October 13, 2009 • 2:00 – 3:00 pm Credit Card Security and PCI Compliance:The Information You Don’t Know Presenters: Andy Rill & Carolyn Koser, Wirehead Business Technologies/Remote Controlz
November 10, 2009 • 2:00 – 3:00 pm Women in Executive Leadership Presenters: Monica Gould, Strategic Consulting Partners; Julie Coker, Hyatt Regency Philadelphia
December 8, 2009 • 2:00 – 3:00 pm Electricity Competition and Your Right to Choose Presenter: Jim Cahill, Liberty Power
January 12, 2010 • 2:00 – 3:00 pm PA Room Tax & Other Lodging Tax Questions Presenter: Keith Clark, Shumaker Williams, P.C.
February 9, 2010 • 2:00 – 3:00 pm Take the Sting Out of Water/Fire Damage - Experts Share Their Secrets Presenters: Don Shuman and Bob Neef, ServiceMaster by PRS
March 9, 2010 • 2:00 – 3:00 pm Effective Employee Relations Presenter: Angela L. Thomas, Latsha Davis, Yohe & McKenna, P.C.
April 13, 2010 • 2:00 – 3:00 pm Liability Trends & Prevention in the Hospitality Industry - You be the Judge Presenter: Neel Horst, Assistant VP/Loss Control, Wells Fargo Insurance Services REGISTER ONLINE NOW! or download the registration flyer (PDF)
May 11, 2010 • 2:00 – 3:00 pm Customer Service Strategies for Success Presenter: Mary E. Foltz, Service Counts! REGISTER ONLINE NOW! or download the registration flyer (PDF)