We know the importance of your time. We also know the importance of providing quality education to our members. With these two factors in mind, the PA Tourism & Lodging Association has developed a series of webinars to allow you to refine your knowledge on important industry topics while never leaving your office. Below is a list of upcoming webinars. Please mark your calendars and plan to be enlightened during these 1-hour sessions. All you will need is a phone (the call will be free) and computer with internet access. Cost is $49 for PTLA members.
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August 11, 2009 2:00 3:00 pm
Bed Bugs and the Hospitality Industry: Little Bugs, Big Problems
Presenter: Jeffrey White, Cooper Pest Solutions
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September 8, 2009 2:00 3:00 pm
Online Bookings Myths and Realities
Presenter: Josh Graham, TravelCLICK
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October 13, 2009 2:00 3:00 pm
Credit Card Security and PCI Compliance:The Information You Dont Know
Presenters: Andy Rill & Carolyn Koser, Wirehead Business Technologies/Remote Controlz
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November 10, 2009 2:00 3:00 pm
Women in Executive Leadership
Presenters: Monica Gould, Strategic Consulting Partners; Julie Coker, Hyatt Regency Philadelphia
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December 8, 2009 2:00 3:00 pm
Electricity Competition and Your Right to Choose
Presenter: Jim Cahill, Liberty Power |
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January 12, 2010 2:00 3:00 pm
PA Room Tax & Other Lodging Tax Questions
Presenter: Keith Clark, Shumaker Williams, P.C.
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February 9, 2010 2:00 3:00 pm
Take the Sting Out of Water/Fire Damage - Experts Share Their Secrets
Presenters: Don Shuman and Bob Neef, ServiceMaster by PRS
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March 9, 2010 2:00 3:00 pm
Effective Employee Relations
Presenter: Angela L. Thomas, Latsha Davis, Yohe & McKenna, P.C.
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April 13, 2010 2:00 3:00 pm
Liability Trends & Prevention in the Hospitality Industry - You be the Judge
Presenter: Neel Horst, Assistant VP/Loss Control, Wells Fargo Insurance Services
REGISTER ONLINE NOW! or download the registration flyer (PDF) |
May 11, 2010 2:00 3:00 pm
Customer Service Strategies for Success
Presenter: Mary E. Foltz, Service Counts!
REGISTER ONLINE NOW! or download the registration flyer (PDF) |
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